The system scans the ‘Recommended Updates’, ‘Print Spooler’, ‘Driver Check’, ‘Device Status’, ‘Device Manager’, ‘Device Online’, ‘Print Queue’, ‘Port Match’, and ‘Device Conflicts’ for the printer.
A green checkmark will be next to the conditions that are okay, and a red ‘X’ will be beside the steps that triggered an error. There will be a list of points that the app will check. The application first examines the printer and then the scanner to fix issues. G:\Program Files\WindowsApps\Microsoft.WindowsScan_.17133_x86_8wekyb3d8bbwe\ScanApp.exeĬ:\Program Files (x86)\Common Files\Intuit\DocManager\1.0\ScanApp.exeĬ:\Program Files\WindowsApps\Microsoft.WindowsScan_.16422_圆4_8wekyb3d8bbwe\ScanApp.exeĬ:\Program Files\WindowsApps\Microsoft.WindowsScan_.17133_圆4_8wekyb3d8bbwe\ScanApp.exeĬ:\Program Files\WindowsApps\Microsoft.WindowsScan_.16384_圆4_8wekyb3d8bbwe\ScanApp.exeĬ:\Users\username\AppData\Local\Apps\2.0\LBXQQM75.9JD\D9Y52LGZ.30H\scan.tion_0000000000000000_0001.0000_808a2b236a16f0d2\ScanApp.exeĬ:\Program Files (x86)\HP Smart Document Scan Software 3\ScanApp.The diagnostic tool searches for connected products, communicates with the selected device, identifies issues, and fixes problems. H:\Program Files\WindowsApps\Microsoft.WindowsScan_.17133_x86_8wekyb3d8bbwe\ScanApp.exeĬ:\Program Files\Stryker Imaging\RemoteImage Scanner\scanapp.exe H:\Program Files\WindowsApps\Microsoft.WindowsScan_.16384_x86_8wekyb3d8bbwe\ScanApp.exeĬ:\Program Files\WindowsApps\Microsoft.WindowsScan_.17133_x86_8wekyb3d8bbwe\ScanApp.exeĬ:\Arquivos de programas\SDSS\ScanApp\ScanApp.exeĬ:\Archivos de programa\SDSS\ScanApp\ScanApp.exe Here is the list of instances that we see for the process: ScanApp.exeĬ:\Program Files (x86)\HP Smart Document Scan Software 3\ScanApp.exeĬ:\Program Files\HP Smart Document Scan Software\ScanApp.exeĬ:\Users\username\AppData\Roaming\ScanApp2\scanapp.exeĬ:\Program Files\HP Smart Document Scan Software 3\ScanApp.exeĬ:\Program Files\SDSS\ScanApp\ScanApp.exeĬ:\Program Files (x86)\HP Smart Document Scan Software\ScanApp.exeĬ:\Program Files\WindowsApps\Microsoft.WindowsScan_.0_x86_8wekyb3d8bbwe\ScanApp.exeĬ:\Program Files\WindowsApps\Microsoft.WindowsScan_.16384_x86_8wekyb3d8bbwe\ScanApp.exeį:\Program Files\WindowsApps\Microsoft.WindowsScan_.16384_x86_8wekyb3d8bbwe\ScanApp.exeĬ:\Program Files\WindowsApps\Microsoft.WindowsScan_.16422_x86_8wekyb3d8bbwe\ScanApp.exe If you think this is a driver issue, please try Where do we see ScanApp.exe ? Let try to run a system scan with Speed Up My PC to see any error, then you can do some other troubleshooting steps. If you encounter difficulties with ScanApp.exe, you can uninstall the associated program (Start > Control Panel > Add/Remove programs
Let try the program named DriverIdentifier to see if it helps. Is ScanApp.exe using too much CPU or memory ? It's probably your file has been infected with a virus.
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